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FAQS
Where do you ship and how much does it cost?
We proudly offer Free Standard Shipping on all orders to the United States and the European Union. To ensure fast delivery and absolutely zero hidden customs fees, all orders are dispatched directly from our local warehouses in the US and Germany.
What is your return policy?
We want you to love your Hauswirt experience. If you are not completely satisfied, you can return your unused and undamaged item in its original packaging within 30 days of delivery for a full refund. Simply email us at support@hauswirt.com to initiate the process. (Note: We cover return shipping for defective items, while customers cover return shipping for non-quality-related reasons).
How can I contact customer support?
We are always here to help! You can reach our dedicated support team anytime by emailing support@hauswirt.com. We aim to respond to all inquiries within 24 hours.