Warranty Policy

 

Thank you for purchasing from hauswirt.com. We hope you are happy with the item you received, but if you are not completely satisfied with it, return it within 30 days following delivery for a refund or exchange.

 

30-Day Money-Back Guarantee

You may return your undamaged product and packaging within 30 days after the date of delivery to receive a FULL REFUND if you are unsatisfied for any reason. If the reason for return is not quality-related, the customer must pay return shipping costs.

 

12-Month Limited Warranty

All Hauswirt products include a full 12-month warranty. If you encounter any quality issues during this period, please feel free to contact us by submitting a claim by contact form or send an email at service@hauswirtbaking.com

 

Free Extended Warranty

In addition to our standard 12-month warranty, Hauswirt also offers an additional 6-month extended warranty for registered customers.

1. If you already have an account on Hauswirt.com, submit the correct form.

 2. If you don't have an account on hauswirt.com, you must register (important!) a new account, then submit a request by the correct form here.

 

What is Covered 

This limited warranty covers defects in materials and quality in products.

 

What Is Not Covered

  • Products without sufficient proof of purchase
  • Purchases from unauthorized resellers.
  • Improperly operated devices.
  • Lost or stolen products.
  • Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, using devices improperly)
  • Purchases made outside of the stipulated warranty period.
  • Non-quality-related issues (after 30 days of purchase).
  • Free products.
  • Improper maintenance.
  • Improper installation.
  • Aftermarket modification.
  • Ownership period exceeding 12 months.

 

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